
Resources - How To Center
District Profiles | Campus Profiles | Teacher Profiles | Updating Teacher Lists | Updating District Email | Updating Campus Email | Updating Teacher Email | District Password | Campus Password | Obtaining Teacher Passwords | Not Receiving Email for Password or Verification Email | No Teacher Email in Star Chart |
To update district profiles, send the following to the STaR Chart Helpdesk.
To update Campus STaR Chart accounts, send the following to the STaR Chart Helpdesk.
To activate the profile of a new campus, log on to Texas STaR Chart with the nine digit campus number and no password (leave the password field blank). After logging on, input the principal's first and last name along with his/her email address. As the instructional leader on the campus, principals are responsible for submission the Campus STaR Chart.
If the principal opts to add additional contact persons to assist with managing Teacher STaR Chart profiles, that is permissible by updating the campus profile after logging on the the Campus STaR Chart system. However, the principal should remain the main contact person for each campus.
Teacher users are added to STaR Chart in two ways. A single teacher can be added by logging on to the Campus STaR Chart from the Teacher List page. Or, all teachers can be added via mass update by campus or district. Teacher profiles begin with the following:
When added to the campus list, STaR Chart creates a Teacher STaR Chart username dynamically. Typical Teacher STaR Chart usernames are firstname.lastname with the possibility of a number after the teacher last name. Example, john.doe or jane.doe12.
Teachers who are new to a campus or have never had their STaR Chart profile activated for a particular campus, will have no email address next to their username on the Teacher List when logged in at the campus level. These teachers are referred to as "new teachers" for STaR Chart purposes. Campus administrators should provide STaR Chart usernames to these new teachers with instructions to login at with the STaR Chart username and the generic password "password".
After logging on to STaR Chart this first time, teachers will create their profile. Teachers input their correct email address, password, subject area and grade level and hit "submit". When a teacher profile is submitted, teachers receive a verification email which includes a link that must be clicked to activate the teacher's STaR Chart profile. Clicking the link will take teachers to the STaR Chart login page. Teachers now login with their STaR Chart username and the new password just indicated.
Updating teacher lists can be done in two ways.
Add teachers - one at a time
Add teachers - mass upload
The STaR Chart Helpdesk will be glad to upload the teacher list for a campus or district. To do so, the STaR Chart administrator at the district or campus should ask the PEIMS coordinator to extract a tab delimited text file in the following format
When teacher lists are uploaded
It is permissible to send a tab delimited file for the entire district or individual campus.
Teacher Email Addresses
Principals should double check teacher email addresses and correct any that are incorrect by choosing "Edit" next to the teacher name. When teachers request their password through the automated system, passwords will be sent to the email address on file. Incomplete or incorrect email addresses will cause passwords to be undeliverable. If an email address is incorrect, click "Edit" next to that teacher information and correct the email address.
Updating Teacher List
If the list of teachers for a particular campus is incomplete there are two options to update that list.
9 digit campus ID <tab> teacher first name <tab> teacher last name.
Ask that no blank rows be included in the list. This list should include all teachers on a particular campus (even those currently in STaR Chart). This file should be sent via email to starchart@esc12.net.
Example:
999999001 Susan Adams
999999041 Cathy Moore
999999101 Jose Hernandez
999999101 Fernando Martinez
I only need to add a few teachers. Do I need to send a file for uploading?
If you only need to add a few teachers, you might choose to add them manually. To do so, log on as the Campus User. On the menu bar at the top, choose Teacher List. On this page, teachers can be added manually. The STaR Chart system will assign a username for teachers added. The principal will then provide the STaR Chart username to these teachers to begin the process. These new teachers will login to STaR Chart with their STaR Chart username and the generic password "password" before creating their profile.
It might be necessary to view the Archived Teacher list as well if a teacher was assigned to a particular campus in the past. If a teacher name is found in the archived list, you may select Reactivate to avoid reading the teacher to the system
District STaR Chart administrators are considered the Primary contact for STaR Chart. Up to three additional contacts may be added of the District STaR Chart administrator opts to list optional assistants. To update the email address of the primary contact, log on to STaR Chart and update the district profile.
Principal email addresses can be changed in two ways.
9 digit campus number <tab> Principal Last Name <tab> Principal First Name <tab> Principal Email Address
Districts can extract this list from the district STaR Chart login under "Principal List". Copy that list into Excel, make corrections, save as a tab delimited .txt file and email to the STaR Chart Helpdesk
Incorrect teacher email addresses in STaR Chart are the number one reason for STaR Chart Helpdesk inquiries. If teacher email addresses are correct, teachers can retrieve their password via the automated system on the Login page at “Forgot Password?” If teachers input the correct email address when creating their profile, verification email addresses will be returned to them within one minute. It is important that new Star Chart profiles are created with a valid, complete email address for each teacher.
There are two methods for updating email addresses for teachers who are currently in the STaR Chart system.
Nine digit Campus Number <tab> Teacher STaR Chart Username <tab> Teacher Correct Email Address
Format of Email File for Updating:
Districts log on to STaR Chart with their six digit county district number and e-Plan password. If that password is not known, contact the STaR Chart Helpdesk for assistance. Include the name of the district and district county district number and your title within the district.
Principals login as the campus user with the nine digit county district campus number and campus password previously established. If the campus password is not known, enter the nine digit campus number and the password will be sent via email to the email address of the principal listed for that campus. If for any reason the principal does not receive the password, inquire with the district contact as to whether the principal contact information (including email address) for your campus has been updated. Once principals are updated, if principals are still having difficulty receiving passwords, request assistance with the STaR Chart Helpdesk.
Teacher Password
Teachers request STaR Chart passwords by going to www.tea.state.tx.us/starchart. Click on Login and enter Teacher STaR Chart username in the box under "Forgot your Password?". If the Teacher STaR Chart username is not known, contact the principal or Campus STaR Chart contact. Campus STaR Chart administrator can provide the Teacher STaR Chart username.
Not Receiving Email for Password or Verification Email
Teachers who have an active STaR Chart profile are able to obtain their password via the "Forgot a Password?" option on the STaR Chart login page. If for any reason you are unable to obtain your password instantaneously, the teacher email address may be incorrect in the STaR Chart system. Teachers should ask their Campus STaR Chart administrator to double check the teacher email address and correct it if necessary. Campus administrators can edit teacher emails in one of the methods below.
Teachers creating new STaR Chart profiles must enter their profile information including email address, password, grade level and subject area. If for any reason, the verification email is not returned to the teacher immediately upon hitting 'submit', teachers should consider whether the email address entered was actually correct. Email addresses should be in the following format: username@domainame.domain. Example:
jane.doe@rightwayisd.net
jdoe@rightwayisd.org
jane.doe@risd.k12.tx.us
If unsure of the exact teacher email address, teachers should inquire with their campus administration.
A Teacher with No Email Address in STaR Chart - How to Retrieve Passwords
Teachers with no email address in STaR Chart do not have a STaR Chart profile. After creating the teacher profile, the teacher email address will appear on campus and district STaR Chart lists.
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